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Privacy Policy

H2Flow Equipment Inc.

Last Updated: April 22, 2026

1. Introduction
H2Flow Equipment Inc. ("H2Flow", "we", "us", or "our") is committed to protecting the privacy of individuals who visit our website at www.h2flow.com ("Site"). This Privacy Policy explains what personal information we collect, how we use it, and your rights with respect to that information.
This policy applies to all visitors and users of our Site and is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.

2. Information We Collect

We may collect the following types of personal information:

Information you provide directly:

  • Name

  • Company name

  • Email address

  • Phone number

  • Message content submitted through our contact form

Information collected automatically:

  • IP address and general location data

  • Browser type and version

  • Pages visited and time spent on the Site

  • Referring website

  • Cookie data (see Section 6)

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries submitted through our contact form

  • Provide information about our products and services

  • Improve the functionality and content of our Site

  • Comply with legal obligations

  • Send relevant communications, where you have consented

We do not sell, rent, or trade your personal information to third parties.

4. Legal Basis for Processing

We collect and process your personal information only where we have a lawful basis to do so, including:

  • Your consent (e.g., submitting the contact form)

  • Our legitimate business interest in responding to inquiries and improving our services

  • Compliance with applicable legal requirements

5. Sharing of Information

We may share your personal information with:

  • Service providers who assist in operating our Site (e.g., hosting, analytics, live chat), bound by confidentiality agreements

  • Wix.com, our website platform provider, whose privacy practices are described at wix.com/about/privacy

  • Legal authorities, if required by law or to protect the rights and safety of H2Flow or others

6. Cookies

Our Site uses cookies and similar tracking technologies to enhance your experience and collect analytics data. You can manage your cookie preferences through the cookie consent banner displayed on your first visit, or through your browser settings.

For more information on how we use cookies, please refer to our cookie settings banner.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for a reasonable period to allow us to respond to and follow up on inquiries.

8. Your Rights

Under PIPEDA and applicable provincial law, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Withdraw consent for processing (where consent is the basis)

  • Request deletion of your personal information, subject to legal obligations

To exercise any of these rights, please contact us at:

Email: info@h2flow.com Phone: 1 (888) 575-8642 Mail: H2Flow Equipment Inc., 580 Oster Ln, Concord, ON L4K 2C1

9. Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

10. Third-Party Links

Our Site may contain links to third-party websites (e.g., manufacturer pages). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact:

H2Flow Equipment Inc. 580 Oster Ln, Concord, ON L4K 2C1 Email: info@h2flow.com Phone: (905) 660-9775 Toll-free: 1 (888) 575-8642

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